While other companies might have a business heuristic that prioritizes volume and client turnover so as to generate as many sales as possible regardless of quality, that’s not our model. For custom projects, Kris works directly with each client to fully understand what is to be relaid to the recipient and how this special package is meant to be received. This service comes at a premium, but there is no putting a price on the impact of the perfect gift, a TGA gift.

The TGA gift design process starts with a consultation, during which we gather some basic details about your gifting needs and we get a sense of if we are a good fit. If after the consultation you decide we are, then you sign the Letter of Agreement and pay a retainer.

Next, we ask you to fill out our comprehensive gift design questionnaire. This gives us valuable insights and enables us to curate the ideal gift. Once the questionnaire is complete, we get to work designing two options that we present to you within five business days.

After you choose one of the two options we allow for three design revisions to make sure the design is just right. A 50% deposit initiates product and packaging procurement. Once we have all products and packaging we begin production. With production complete, we ship after receiving the remaining 50%. We provide tracking information once gifts ship and wrap up the project with a debrief.